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About the IST Service Desk (CHIP)

Provides services to meet the computing needs of University of Waterloo faculty, staff and students.

It is recommended that users visit the Davis Centre Service Desk for most computer related issues.

Visit the CHIP

East Campus 2 - view the campus map.

Hours: 8:00 a.m. - 4:30 p.m., Monday - Friday

Call, email or chat

Contact the IST Service Desk (CHIP) for general computing questions including services, network and computer repairs.

Live Support Helpdesk

After hours and weekend help

Check out the Davis Centre Library IT Service Desk and the Residence IT Service Desk.

CHIP Services

  • Advanced WatIAM troubleshooting
  • Advanced network troubleshooting
  • BlackBerry setup
  • Licensed software distribution
  • Self-serve flatbed scanner
  • Scantron exam (OMR) scanning (in MC 1052 until January 2015)
  • Exam marking public workstations (in MC 1052 until January 2015)

Related Links

Service desks

Request a problem, request a service Request (RT)