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Windows Remote Desktop: Use & set-up procedures

Using Windows Remote Desktop

The Remote Desktop feature in Windows allows you to control your computer from another office or from home. Remote Desktop allows you to use the applications on your office computer, and access your data without being in your office.

Caution! There is a risk that technologies which allow you to access your desktop may be exploited by others to attempt to do the same. Be careful to properly secure your desktop to minimize this risk.

Information to configure your Office computer can be found at the following links for the various versions of Windows:

Note: You will need to install VPN on your home computer before you can use Remote Desktop.

Configuring your Windows 7 office machine for Remote Desktop

If you would like to connect to your work computer from home, and your desktop work computer is running Windows 7, then you will need to set up your work computer to allow you access. You do this from the Control Panel by selecting “Allow remote access” from the System category:

contol panel

You need to allow remote access as shown below:

system properties

Select “Select Users”, and add your userid. Note: you need to be administrator to do this.

remote desktop users window

Using Remote Desktop to connect to another computer

If you have Windows 7 or Windows 8 on your home computer, it is very easy to connect to your computer at work. Remember that you need to leave your office computer on.

  1. Click on the Start button, point to All Programs, point to Accessories, and then click on Remote Desktop Connection. Or just search for Remote Connection.
  2. In Computer window, type the computer name for your office computer. If you don't know your computer name, you will need to find out at work On your office computer, double-click on the System icon in Control Panel, then click on the Computer Name tab. You will see an entry for Full Computer Name.
  3. Click Connect.
  4. The Log on to Windows dialog box appears. Type in your user name, password and domain. The Remote Desktop window will open and you are now using your computer at work. Your office computer will remain locked, and no one will be able to see the work you are doing on your office computer.

If you don't have Windows 7 or Windows 8 on your home computer, you will need to install a remote desktop communications client. This can be obtained from Microsoft's web site at

Options when using Remote Desktop

When you are logging into the remote computer, click on the Options button before you click on Connect. Click on the Local Resources tab. You may want to bring the sound on the remote computer to the computer you are using, or you may wish to connect to the disk drives on the remote computer.

Remote Desktop local resources tab

Remote Desktop connection in Windows 8

To access a Windows 8 PC remotely, you must first configure it to accept remote connections. To do so, use Start Search and search for remote. Then, in the Settings results list, find the item titled Allow remote access to your computer.

settings results list

This item launched the System Properties control panel and navigates to the Remote tab.

system properties tab

In the Remote Desktop group, select Allow remote connections to this computer.                        

If you will be using the same sign-in account on both PCs, you’re done. Otherwise, click Select Users and add the user account you intend to use.

user settings

 Click Select Users.

  In the Remote Desktop Users dialog box, click Add.

  In the Select Users or Groups dialog box, do one or more of the following:

  • To specify the search location, click Locations.
  • To specify the types of objects (user names) that you want to search for, click Object Types.
  • In the Enter the object names to select box, type the user name that you want to search for, and then click Check Names. If the user name isn't found, click Advanced to run an advanced search.

  When you find the correct name, click OK.

The name will be displayed in the list of users in the Remote Desktop Users dialog box.

  Click OK, and then click OK again.


Search for "remote" in the Start screen and select "Remote desktop connection" under the "Apps" area.

search box

Click "show options" in the Remote Desktop Connection screen.

show options button

Type in the address for the computer you want to connect to on your network where it says "Computer." Click "Open" if you have a computer connection saved already.

address field for the computer you want to connect to on your network

Click on the "Display" tab and select the color quality that you want.

display tab

Click on "Local resources" and select your audio settings, as well as the local devices you want access to.

local resources tab

Select the "Experience" tab and select the quality you want in the connection. Click "Connect" to begin connecting to the remote desktop.

Connect button

As the connection is made, you’ll be prompted to sign-in with the account password. You can choose whether to remember the credentials, which means you won’t need to enter this information in the future.

Log in screen

This one time, you will also see a dialog warning that RDC cannot find a trusted certificate for the remote PC. Select “Don’t ask me again for connections to this computer” and then click OK.

Trusted certificate page

Finally, the connection is completed and the remote PC will appear (either full-screen or in a window, depending on how you configured it), and you’ll be signed in to that machine.

Remote PC window

Service desks

Request a problem, request a service Request (RT)