IST provides support for faxing using traditional telephone-based fax machines, and using email gateways.

  • Valid faxes sent via the Waterloo central fax service will come from Telephone Services Fax <>.
  • The central fax service only works for faculty and staff and only with a University of Waterloo email account.
    • Be sure to check the sender before opening any fax.

    • If you are not expecting a fax, do not open the email attachment. Follow these steps to report the suspicious email.

Who can use this service:

  • Faculty
  • Staff

How to request this service:

Information and instructions 

Support for this service:

Contact with any questions.


No cost.


EC2 - East Campus 2
200 University Ave West