IST offers a fully-managed Windows workstation environment for academic support departments, and second-level support for University-owned laptops and workstations, including desktop application management, etc.
Who can use this service:
How to request this service:
Average length of time to complete request:
Workstation troubleshooting and re-imaging in Academic Support areas can be performed within one business day (two days if diagnostic testing is required).
Support for this service:
There is no cost for managing workstations, but the purchase of new workstations may incur costs. See the Desktop Rollover program service for more info.
Training and documentation:
EC2 - East Campus 2
200 University Ave West