IST service desks

There are several options on campus for getting IT help through the central Information Systems & Technology department. For location and contact information select the location of your choice.

Dana Porter Service Desk (DP Library) 

  • PC hardware and software troubleshooting
  • Software installation
  • Malware removal
  • WatIAM troubleshooting
  • Network troubleshooting
  • Email configuration and setup 

 Davis Centre Service Desk (DC Library)

  • PC hardware and software troubleshooting
  • Software installation
  • Malware removal
  • WatIAM troubleshooting
  • Network troubleshooting
  • Email configuration and setup 

Claudette Millar Hall IT Service Desk (CMH)

  • PC hardware and software troubleshooting
  • Software installation
  • Malware removal
  • WatIAM troubleshooting
  • Network troubleshooting
  • Email configuration and setup
  • Residence network troubleshooting

 Residence IT Service Desk (Village 1)

  • PC hardware and software troubleshooting
  • Software installation
  • Malware removal
  • WatIAM troubleshooting
  • Network troubleshooting
  • Email configuration and setup
  • Residence network troubleshooting

IST Service Desk (East Campus 2)

  • WatIAM troubleshooting
  • Network troubleshooting
  • Mobile device setup
  • Licensed software distribution
  • Self-serve flatbed scanner
  • Scantron exam (OMR) scanning
  • Exam marking public workstations

Media Resources (MC 1007)

  • Videos
  • E-classroom podium fobs

AV Equipment Loans (MC 1088)

  • Equipment available for loan:
    • Data projectors
    • Laptops
    • Wireless presenters
    • Televisions
    • VCR's
    • 16mm projectors
    • Overhead transparency projectors
    • Slide projectors
    • Digital & cassette recorders/players
    • Public address systems, etc.
  • Student operators
  • Multimedia equipment purchase consulting