IST Service Desks

Services include help with wireless connection issues (Eduroam), WatIAM administration, virus removal, anti-virus installation, security scans, software installations, email setup and general questions. More service details are available.

There are several options on campus for getting IT help through the central Information Systems & Technology department. For location and contact information select the service desk of your choice.

Dana Porter Service Desk (DP Library) 

  • PC hardware and software troubleshooting
  • Software installation
  • Malware removal
  • WatIAM troubleshooting
  • Network troubleshooting
  • Email configuration and setup 

 Davis Centre Service Desk (DC Library)

  • PC hardware and software troubleshooting
  • Software installation
  • Malware removal
  • WatIAM troubleshooting
  • Network troubleshooting
  • Email configuration and setup 

Claudette Millar Hall IT Service Desk (CMH)

  • PC hardware and software troubleshooting
  • Software installation
  • Malware removal
  • WatIAM troubleshooting
  • Network troubleshooting
  • Email configuration and setup
  • Residence network troubleshooting

 Residence IT Service Desk (Village 1)

  • PC hardware and software troubleshooting
  • Software installation
  • Malware removal
  • WatIAM troubleshooting
  • Network troubleshooting
  • Email configuration and setup
  • Residence network troubleshooting

IST Service Desk (East Campus 2)

  • WatIAM troubleshooting
  • Network troubleshooting
  • Mobile device setup
  • Scantron exam (OMR) scanning
  • Exam marking public workstations

Media Library (MC 1007)

  • Videos
  • E-classroom podium fobs

AV Equipment Loans (MC 1088)

  • Equipment available for loan:
    • Data projectors
    • Laptops
    • Wireless presenters
    • Televisions
    • VCR's
    • 16mm projectors
    • Overhead transparency projectors
    • Slide projectors
    • Digital & cassette recorders/players
    • Public address systems, etc.
  • Student operators
  • Multimedia equipment purchase consulting

Who can use this service:

  • Students
  • Faculty
  • Staff

Support for this service:

Contact the IST Service Desk:

Pricing/Cost:

No cost.