Service Desk - Village 1

Information Services & Technology (IST), Housing, and the Library are offering IT Service Desk services in the evenings and on the weekend. Please note at the end of each term this service is unavailable.

Services include help with wireless connection issues (Eduroam), WatIAM administration, virus removal, anti-virus installation and general questions. More service details are available.

Who can use this service: 
  • Students
  • Faculty
  • Staff
Service hours: 
Monday - Friday: 8:30 am-8:30 pm
Saturday - Sunday: 12:30 pm-8:30 pm
Support for this service: 

Contact the New Residence Building Service Desk, reshelp@uwaterloo.ca, or call 519-888-4567 ext. 33538.

Pricing/Cost: 

No cost.

Location: 
V1 - Student Village 1
200 University Avenue West
Canada