All Waterloo students are provided with an official University of Waterloo email address and account upon enrolment.

Current undergraduate students

All undergraduate students are provided with a Microsoft Office 365 Education email account. See Getting started with Office 365 for information on accessing your account.

Graduate students

All graduate students use Exchange (Connect) email services.

Who can use this service:

  • Students
  • Graduate Students

How to request this service:

Send a request to

Support for this service:


No cost.



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200 University Ave West