All Waterloo students are provided with an official University of Waterloo email address and account upon enrolment.

Current undergraduate students

All undergraduate students are provided with a Microsoft Office 365 Education email account.

  • Email addresses provided on Microsoft Office 365 follow this basic format:
  • See Getting started with Office 365 for information on accessing your account.

Graduate students

All graduate students use Exchange (Connect) email services.

Who can use this service:

  • Students
  • Graduate Students

How to request this service:

Send a request to

Support for this service:


No cost.



EC2 - East Campus 2
200 University Ave West