The PMO provides project management support for a diverse range of projects that vary in size and complexity, both within and outside of IST. While the team tends to manage larger, higher-risk projects, they also support small and medium sized projects that range in complexity. Our experience has shown that the proper application of project management best practices, regardless of size or complexity, leads to more successful outcomes.

How we can help

The following summarizes the services and funcational areas the PMO may offer support and guidance in.

  • Maintain library of tools, processes, templates, and best practices for project, program and systems development life cycle methodologies, available for campus use
  • Assignment of experienced project and program managers to large, high risk, or strategically aligned IT projects and programs, as resources and budget allow

    • The PMO will provide project and program managers to projects and programs where:

      • Programs involve multiple units within IST
      • Projects are strategically aligned, large or medium in size, with substantial or moderate complexity (see project complexity), with a number of medium risks to be mitigated
      • Special requests outside of the above criteria will be assessed individually based on need and resource availability
  • Coordinate/provide training on project and program management concepts and best practices
  • Facilitiate the project and portfolio management community of practice
  • Improve communication and information sharing for projects and programs in progress
  • Conduct project health checks
  • Coordinate project resources and facilities
  • Provide consulting/mentoring support to your projects and staff
  • Ongoing managing, monitoring, and reporting of the IST portfolio of projects

By the numbers

The below figures are representative of the work completed by the PMO during 2021.

of projects have sponsors from across campus

To ensure client and project diversity, we aim to have 40% of projects sponsored by individuals outside of IST.

of projects have a status of "green" (no major issues)

Our goal is that 80% of projects have a status of green. Others may have a status of "yellow" (at risk) or "red" (cannot meet target).

of projects are sized as "large"

At least 50% of the projects the PMO undertakes are sized as large; remaining projects are sized as "small" and "medium".