- Presentation links are found in the descriptions.
Panel Discussion: Lean Higher Education in Ohio: Complementary Approaches at Miami University and Bowling Green State University for State-Wide Implementation
Presentation (PDF) Miami University (MU) and Bowling Green State University (BGSU) have successfully pursued different paths toward the implementation of Lean Higher Education on their campuses. MU and BGSU are now collaborating to expand LHE across all public universities and colleges in the State of Ohio and beyond, providing complementary approaches to help other colleges and universities adopt LHE principles and practices that best fit their own culture, levels of senior administration support, and more. A model for inter-institutional LHE collaboration will be discussed.
Key takeaways for audience members will include:
- Examples of successful LHE projects will be presented that may be of interest to the campuses of audience members
- Multiple models for initiating and successfully implementing LHE will be shared
- Opportunities to expand the impact of LHE through inter-institutional collaboration that shares resources and expertise
- Demonstration that the success of LHE can depend on implementation of an appropriate Lean approach that aligns with key institutional factors including level of senior leadership support, campus culture/climate, readiness for change, etc.
Audience members will be actively engaged through audience-directed questions from the panel regarding challenges and opportunities of LHE collaboration, strategies for promoting LHE at other colleges and universities, and strategies for securing government and private sector support to underwrite the expansion of LHE.
William Balzer, Professor of Industrial-Organizational Psychology, Vice President, Faculty Affairs & Strategic Planning, McFall Center, Bowling Green State University (OH, USA)
Timothy C. Krehbiel, PhD, Professor of Management, Farmer School of Business, Miami University (OH, USA)
Alfred W. Ryan, Jr., Director of Lean Initiatives, Miami University (OH, USA)
Lunch Plenary Session: Our Lean Journey | St. Mary’s General Hospital
- Background on St. Mary's Lean Journey
- Initial Launch Strategy
- Operational Goals and Focus
- Lean Management System at SMGH
Andy Reid, Performance Improvement Facilitator at St. Mary’s General Hospital (Kitchener, ON, Canada)
Former: Toyota Motor Manufacturing Canada – Production Control Assistant Manager (Planning, Logistics, North American Ordering and Productivity)
Panel Discussion: A Tale of Three Cities | University of Aberdeen, University of Stirling, & University of Strathclyde
Presentation (PDF) Is there a right way or a wrong way to drive lean change? This is the story of different approaches to lean implementation in three Scottish Universities: the University of Aberdeen, University of Stirling and University of Strathclyde.
The Scottish Higher Education sector could probably be described as an early adopter of Lean. Today at least 11 of the 19 Universities have some form of Lean strategy.
This workshop will provide attendees with an insight into the following:
- The varying approaches/models of applying lean in three Scottish Universities;
- The challenges of creating a lean culture in the context of these different methods;
- Lessons learned – what has worked and what hasn’t worked?
- How collaboration of lean teams works between these institutions and the wider in Scottish Higher Education community;
Participants will be offered the opportunity to ask the presenter(s) questions on their experiences of applying lean within their organisations and share their own experiences with other participants.
This workshop and workshop participation will enable those attending to take away knowledge and understanding of a number of different approaches to applying lean within Higher Education, the challenges to look out for and techniques to assist with overcoming these challenges.
Pat Browne, Head of Business Improvement, University of Aberdeen
John Hogg, Senior Business Improvement Manager, University of Strathclyde
Lorna Prince, Organisation Development Partner, University of Stirling
Plenary Session: The University of St Andrews Lean Model - Frameworks, Lean Tools and Techniques, & Lessons Learned.
Prezi This session will discuss the development and application of the University of St Andrews Model for Lean project process improvement. The presentation will demonstrate how the St Andrews approach to Lean, through the medium of the St Andrews Model, can be successfully applied to higher education institutions. The session will also look at Lean tools and techniques that we have found useful and lessons that have been learned along the way.
Mark Robinson, Head of Change, University of St Andrews (Scotland, UK)
Discussion Panel: "What works here?" Lessons learned and shared experience | University of Notre Dame, University of Michigan, and Carleton University
Presentation (PDF) The goal of this session is to collaborate with the participants and hear about “What works here?”
The University of Notre Dame, University of Michigan and Carleton University will each share how the Lean methodology and tools have shaped employee engagement while promoting continuous improvement at their home institution. Learn about how these three institutions have adapted Lean to work in their own environments.
Through NCCI a Lean Community of Practice has been formed to share ideas, build networks and celebrate successes. Hear about the work this group is doing to promote a Lean Community and share best practices.
- Lean is about the people engaging in the work they do and their ability to take ownership of how they work.
- Learn how to build lean capability in your organization.
- Don’t be afraid to try new things.
- Know your audience and check in with the team often.
- Be creative, flexible and adaptable.
- Build your network and learn from other institutions.
Involvement of the Participants
Different facilitation techniques will be used to promote collaboration and idea generation. Participants are encouraged to ask questions and share their experiences. By the end of the session, participants will have a network of colleagues to use as a resource in building their Lean culture.
Carol Mullaney, Director of Continuous Improvement, Office of Continuous Improvement, University of Notre Dame (IN, USA)
Krista Schulte, Lean Performance Consultant, Office of Executive VP & CFO, University of Michigan (MI, USA)
Melanie Dow, Quality Advisor, Office of Quality Initiatives, Carleton University (ON, Canada)