Visa and Immigration Support Services

The University of Waterloo is an internationally renowned research intensive institution which admits, hires, and hosts international individuals. As both an academic institution and business with employer functions, the University must be compliant in its operations within the scope of the Immigration and Refugee Protection Act (IRPA) and its Regulations (IRPR). The Visa and Immigration Support group strives to balance the demands set down by the IRPA, IRPR and its regulators with best practices within the institution to achieve positive outcomes for the University’s international community of visitors, students, staff and faculty.

Leadership and support for visa and immigration issues on campus are:

Yanick Charbonneau, LLB, Manager of Immigration and Visa Support Services, and a qualified Canadian immigration lawyer heads a campus-wide collaboration which will ultimately lead to the development of policies and guidelines around this issue. Yanick provides counsel on individuals’ unresolved legal issues and approaches to mitigate legal risks.

Fran Hannigan, Senior Immigration Consultant/Specialist, handles support for faculty, staff and visiting scholars. She acts as the subject–matter expert on immigration and temporary foreign workers, as they relate to the University community as well as overseeing the University's responsibilities under immigration rules.

Boon Khoo, Immigration Consulting Manager, and her team of immigration consultants at the Student Success Office in South Campus Hall (SCH) handle all current student inquiries pertaining to temporary resident status in Canada including study permits, student work permits and temporary resident visas.

If you have any questions or concerns about the University of Waterloo’s compliance with immigration matters, contact Yanick Charbonneau.