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Policies and guidelines

Using the Library

Service standards

Our service standards outline the level of service that can be expected from library staff.

Support for academic programs

The University of Waterloo Library contributes to undergraduate and graduate student success through the acquisition and curation of information resources, and by offering information services that support academic programs. The university undertakes regular reviews of all its academic programs, as outlined in the Institutional Quality Assurance Process (IQAP) (pdf) approved by Senate. 

Collection policies