Staff profiles

Sheila

Sheila McConnell

Program Officer
The go-to-person for the program, Sheila spends her days building a community at the MPS program space and her nights with her golden retriever Lucy. She is an alumnus of Waterloo’s Honours B.A. program in Rhetoric and Professional Writing with an option in Speech Communications, Western’s M.A.
Kayla

Kayla McKinnon

Communications Support (Contract)
Kayla is an alumnus of the Master of Public Service program, and was the Master of Public Service Association’s Director of Administration from 2010 – 2011. Prior to graduate studies, she completed her B.A. in Social Development Studies (Hons) at the University of Waterloo.
Jessica Wu

Jessica Wu

Program Assistant

The go-to-person for current students, Jessica is a graduate of the Master of Public Service program and the recipient of the 2014 MPS Excellence Award. Before making the move to Waterloo, she completed her B.A. in Interdisciplinary Studies (Law and Society) at the University of British Columbia.

photo of Roy Norton

Roy Norton

MPS Director, Adjunct Assistant Professor, BSIA Fellow

Prior to his appointment as a Balsillie School Fellow, Roy Norton was Diplomat-in-Residence at BSIA in 2019-20. During his career in the Canadian Foreign Service he was posted four times to the USA: twice to Canada’s Embassy in Washington, DC (from 2006-10 as Minister – Congressional Affairs and Media Relations); as Consul General at Detroit (2010-14); and as Consul General at Chicago (2014-16). From 2016-2019, Roy was Canada’s Chief of Protocol, based at Global Affairs in Ottawa.