Getting started

Welcome to the Faculty of Arts at the University of Waterloo! This list provides a brief overview of some of the most important information you will need as you start out at Waterloo. 


You will be required to set up a Waterloo Identity and Access Management (WatIAM) account. This user name and password gives you access to all Waterloo applications, such as email, network and wireless access, and Quest (information system for student registration, financial aid, and personal information).

Email, voice mail and wireless access

All employees are required to set up a Waterloo email account.

Information Systems & Technology (IST) provides a voice mail users guide to assist new and current employees manage their private "voice" mailbox.

IST also provides a guide for staff/faculty/students to connect to the eduroam wireless network

Waterloo ID card (WatCard)

Visit the WatCard office located in Campus Tech on the Lower Level in the Student Life Centre to pick up your staff ID card.

Department Website

​We recommend that you visit your department website and familiarize yourself with the content provided.

Mandatory Training

All individuals working at the University of Waterloo are required to complete specific online training modules. The mandatory training modules are listed on the Organizational & Human Development (OHD) website.


Human Resources (HR) and OHD host an all-day orientation session for all Waterloo employees. There is approximately one session every month.