Tenant complaint form

Please note that filing a complaint against a landlord should only be used once you have attempted to resolve problems with your landlord. Only serious complaints will be considered.

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Office hours & location

If you leave a message, we promise to return your inquiry within one business day.

Monday - Friday
8:30 am - 4:30 pm

We are located in the Student Life Centre, on the lower level, room 0134.

Mailing address

Off-Campus Housing Office
Student Life Centre, 0134
University of Waterloo
200 University Ave West
Waterloo, ON, Canada  N2L 3G1

Phone | Email

519-888-4567, ext. 35725