Engaging Community Through Service and Communication

Communication plays a vital role in providing engaging, exceptional service on campus. This workshop explores the university’s Service Promise and how employees are integrating it into their daily service interactions with students and colleagues. It will also establish how the exchange of information and communication flows at the University of Waterloo and provide the tools required to advance a culture of exceptional service.

This program includes three components: 

  • Self-Directed Learning (30-45min)
  • Virtually Facilitated Workshop (90min) 
  • Post-Session Goal and Feedback (15min) 

You will receive an email with access to the required self-directed learning one week prior to the date of the Virtually Facilitated Workshop.

This is one of four newly designed Core Development Program sessions offered by Organizational and Human Development (OHD) to support your understanding of the university’s culture and values, along with resources available to enhance your experience and engagement. The goal of the Core Development Program is to help you feel successful and knowledgeable in your role, department, and in the University of Waterloo community.

For information on how to register, please review the quick course registration guide. 

Note: There are currently no costs associated with taking OHD Courses.  Casual employees, typically, cannot enroll in OHD courses. 

Please contact ohd@uwaterloo.ca if you have questions about this matter.


Calendar IconPlease review the Calendar of Workshops for current offerings.  

Please visit Workday to register. 

For information on how to register, please review the quick course registration guide. 

Note: Employees of the Affiliated and Federated Institutions will be charged $75 to attend any of these courses. Casual employees, typically, cannot enroll in OHD courses. 

Please contact ohd@uwaterloo.ca if you have questions about this matter.