Communication plays a vital role in providing engaging, exceptional service on campus. This workshop explores the university’s Service Promise and how employees are integrating it into their daily service interactions with students and colleagues. It will also establish how the exchange of information and communication flows at the University of Waterloo and provide the tools required to advance a culture of exceptional service.
This program includes three components:
- Self-Directed Learning (30-45min)
- Virtually Facilitated Workshop (90min)
- Post-Session Goal and Feedback (15min)
You will receive an email with access to the required self-directed learning one week prior to the date of the Virtually Facilitated Workshop.
For information on how to register, please review the quick course registration guide.
Note: There are currently no costs associated with taking OHD Courses. Casual employees, typically, cannot enroll in OHD courses.
Please contact firstname.lastname@example.org if you have questions about this matter.