Frequently Asked Questions

Please review the Frequently Asked Questions section for topics on registration, policies and general learning and development inquiries.  

Note: SEW courses are maintained by IST. To cancel, please contact 


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Training & Development

Other questions? Please contact OHD at extension 30238.

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Please be on time for workshops. Our courses, unless specified, take place in MC 4068.

Late attendees may not be permitted at the discretion of the workshop facilitator. 

Note: Employees of the Affiliated and Federated Institutions will be charged $50 to attend any of these courses. Casual employees, typically, cannot enroll in OHD courses. Please contact if you have questions about this matter.


To cancel your registration, simply reply to the original registration confirmation e-mail and inform us that you cannot attend.

If you no longer have this e-mail, please contact
with your course information to cancel your registration. You will receive a cancelation confirmation via e-mail.

Please read our policies regarding cancellation.

Cancellation policy

If you cannot make it to a session, please give at least 72 hours notice. A cancellation less than 72 hours in advance or failure to show up for a class for which you are registered will result in a charge of $50 to your department. We will issue an invoice 30 days after the course date.
Note: Unable to attend due to being ill automatically waives this fee. Please advise us if this matter is the case.