Human Resources (HR), Organizational and Human Development (OHD), and the Provost’s Office have attained Silver certification in Excellence Canada's Excellence, Innovation and Wellness (EIW) program. To successfully integrate the EIW Standard and achieve certification, employees in each area assessed their department against the EIW Standard, identified strengths and areas of opportunity, closed critical gaps, prepared a written application to document their achievements against the Standard, and participated in onsite verifications by Excellence Canada.
HR, OHD, and the Provost’s Office join four other areas on campus that have also achieved certification – the Faculty of Applied Health Sciences (Bronze), the Faculty of Mathematics (Bronze), the Library (Bronze), and the Office of the President (Silver). Other areas with Excellence Canada efforts currently underway include IST (Bronze) and the Library (Silver). Altogether, 23% of Waterloo’s employees have been involved in Excellence Canada activities to date and plans are in development to increase employee participation significantly in 2017.
Integrating the EIW Standard across the University is a key objective under the Strategic Plan’s Robust Employer-Employee Relationship theme. The EIW Standard focuses on six key areas: Leadership and Governance, Strategy and Planning, Service Excellence, People Engagement, Process and Project Management, and Partners and Suppliers. It challenges units to consider their performance in these areas and provides a framework for continuous improvement that emphasizes innovation, wellness, social responsibility, leadership involvement, and a commitment to good governance, among other things. For more information on this initiative, see the Excellence Canada at Waterloo website.