Susan has been a member of the University of Waterloo community since 2012. With 15 years of experience in the training and development field, Susan is an ardent believer in lifelong learning and professional development. She believes that identifying opportunities for people to generate a sense of harmony between their careers and life is a pursuit worth exploring. Leadership, coaching and providing exceptional service are all areas of interest. Susan is certified as a trainer in Coaching for High Performance®, and Personality Dimensions®.