Part of OHD's Core development workshops

No matter what position you hold, or which area you work in, you are delivering service every day: to our students, to your campus colleagues, or to the greater community at large. Learn to make your service exceptional by exploring tips and techniques to work through scenarios and challenging situations to ensure you deliver positive, professional, and personal service.

When you complete this workshop, consider taking: Exceptional Service: Managing Service Challenges (OHD303)


Calendar IconPlease review the Calendar of Workshops  for current offerings.  

For information on how to register, please review the quick course registration guide. 

Note: Employees of the Affiliated and Federated Institutions will be charged $50 to attend any of these courses. Casual employees, typically, cannot enroll in OHD courses. 

Please contact ohd@uwaterloo.ca if you have questions about this matter.