Careers with the School of Pharmacy
School of Pharmacy
10A Victoria St. S.
Kitchener, Ontario, Canada N2G 1C5
Phone: 519-888-4499
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The IT department is on-site at the School of Pharmacy from 8:30 to 5:00 pm, Monday to Friday, allowing quick responses to computer issues and requests.
The IT department is a full service in-house supporting teaching and administration. The department offers:
For solutions to common IT issues, see this website for visual walkthroughs.
In order to give our users the best possible service and to be able to manage and measure the service, we ask that you create a ticket for each IT request. There are several ways you can create a ticket:
You can create a ticket by sending an email to rt-pharmacyit@rt.uwaterloo.ca. Be sure to include the subject of your request, your name, and your location.
At Pharmacy IT we strive to maintain a 4/24 service level, meaning all incoming tickets are assigned to an IT staff member within 4 hours of creation, and all tickets should be resolved within 24 hours unless we are waiting for parts or actions on the part of third parties that are beyond our control.
The School of Pharmacy at the University of Waterloo employs some of the most advanced Audio Visual equipment currently in use at the University. Our Audio Visual systems are comprised of Christie Projectors, makers of such well known equipment as the IMAX series of projectors, two of which are deployed in our main lecture hall, and a 3D capable Christie HD8K. Christie is a local manufacturer famous for providing the A/V solution for the opening and closing ceremonies at the Beijing Olympics.
All teaching equipment is controlled via Crestron Touch Panels, manufactured by the global leader of control and automation solutions. We also have video conferencing equipment manufactured by Polycom - the worldwide leader in unified communication and collaboration, video conferencing, voice conferencing, data and web communications solutions. This allows us to broadcast and receive lectures to and from anywhere in the world in full High Definition.
We also have SMART Document Cameras and touch screen displays in all major lecture halls which offers lecturers a convenient way to display and explore images of objects or deliver dynamic lessons, write notes in digital ink, and save their work – all with the simple touch of a finger anytime without losing the momentum of their lesson.
To aid in practical learning, our two teaching laboratories are equipped with projectors and flat screen TVs along with over 50 computer terminals running the latest software that is used in Canadian Pharmacies and Pharmaceutics Labs.
For student support, we have both wired and wireless access for all students and several workstations in the library for those who don’t have access to a computer. We also have study rooms equipped with built in computers, projectors and sound systems. For student entertainment we have a flat screen TV in the student lounge.
Please note that the supported environment at the school is the Microsoft Windows operating system. Apple does not support connections to network devices or printers that are not manufactured by Apple. Apple also doesn't produce workgroup printers or corporate networking infrastructure. Therefore, we cannot guarantee a stable connection to the internet or to printers on Apple computers. Also, some science software is only available for Microsoft Windows. If you choose to use an Apple computer please note that you will likely experience problems with internet access and printing and neither UW IT nor Apple will be able to resolve these issues.
Careers with the School of Pharmacy
School of Pharmacy
10A Victoria St. S.
Kitchener, Ontario, Canada N2G 1C5
Phone: 519-888-4499
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land promised to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our Indigenous Initiatives Office.