The Pharmacy IT Help Desk has compiled the most popular IT difficulties experienced by faculty and staff members at the School of Pharmacy and provided step-by-step guides on how to resolve these difficulties. Issues are classified by topic area and are constantly updated by the Pharmacy IT Help Desk.

For quick navigation on this page:

  1. Audio/Visual AV Equipment
  2. Email/Outlook365
  3. Telephone Services/Voicemail
  4. Eduroam and Wi-Fi
  5. WatIAM Identity Management System


Audio and Visual (A/V) Equipment


Email and Outlook Issues


Telephone Services


Eduroam and Wi-Fi Connection




Did not find what you wanted or still need help? Contact the Pharmacy IT Help Desk by sending an email to