Counselling and student success services

Scheduled, on-site counselling appointments are available at the School of Pharmacy.  Phone 519-888-4567 ext. 32655, Monday to Friday from 8:30am-4:30pm, to learn more about these services and/or to book an appointment.

Walk-in and emergency appointments are available at the Counselling Services primary office located on the main campus; see the Counselling Services website for more information.

For more information about individual appointments, on main campus or at the School of Pharmacy, visit the Campus Wellness website.

Online workshops and seminars are available 24/7, covering topics such as coping skills, calming, relaxation, sleeping well, stress management, and wellness.

Students needing immediate support during regular business hours can contact the following staff who can listen, suggest resources, and direct students to additional help:

Becky Ewan, Academic Advisor, Undergraduate Administrative Coordinator

Melinda Recchia, Administrative Coordinator, Graduate Studies and Research

The post-secondary student helpline Good2Talk (1-866-925-5454) is also available 24/7.

After hours crisis support

Students who need immediate assistance after hours should contact any of the following:

Grand River Hospital - 519-749-4300

St. Mary's Hospital - 519-744-3311

Good2Talk - 1-866-925-5454

Here 24/7 - 1-844-437-3247

Crisis Services Canada - 1-833-456-4566 or by text 45645  

Kitchener-Waterloo Sexual Assault Support Centre - 519-741-8633

Telecare Cambridge Distress Line - 519-658-5455

Additional resources for pharmacy students and pharmacists

All pharmacy students and pharmacists registered with the Ontario College of Pharmacists (OCP) are also eligible to use the Ontario Pharmacy support program offered by OCP. If you are registered or licensed to practice in a jurisdiction outside of Ontario these services are not available to you.

University of Waterloo main campus contacts

UW Police - 519-888-4567 ext. 22222
For emergency services on campus 24/7.

Counselling Services - 519-888-4567 ext. 32655
Offers same-day appointments for emergencies. Located in the Needles Hall addition on the 2nd Floor.

Health Services - Student Medical Clinic - 519-888-4096
Offers walk-in appointments for urgent concerns. Located in the Health Services building.

Success resources at the School of Pharmacy


The Rx Pharmacy Peer Relief Network, a  student group that offers mentoring and social support services to pharmacy students who need someone to talk to regarding life stresses and mental health.

Learn more and contact RxPRN through:


A resource hub on Learn that shares study tips, stress management techniques and much more. All pharmacy students are automatically enrolled in RxforSuccess.

Peer Success Coaching

An interactive learning process between a Peer Success Coach and student. Peer Success Coaches are upper-year pharmacy students. In success coaching appointments, you are provided with  resources and learning strategies, and have an opportunity to reflect on your academic goals, identify your learning style, and develop personalized action plans.

Peer Facilitated Study Sessions

Pharmacy student-led study sessions that model "how to learn" with "what to learn." Groups aim to help students develop a more sophisticated approach to learning, while giving them the tools to think critically about course materials. Peer Facilitated Study Sessions are available for specific pharmacy courses.

Information about Coaching and Study Sessions is posted in RxforSuccess on Learn.