For 24 hour service and maintenance, please call ext. 33793
For non-urgent issues, email details to pltops.maintenance@uwaterloo.ca. Provide the building and room number in the subject and a thorough description of the problem in the body of the email.
For all other general department inquiries please call ext. 36318
Plant Operations customer service staff are responsible for the coordination and dispatch of all service, repair and maintenance work.
Services include, but are not limited to, the following:
Mechanical
- all water related problems
- plumbing
- fire extinguishers lost, found
Electrical
- service interruptions – no power
- lighting – bulbs burnt out
- clock repairs
Electrical Controls
- environmental issues i.e. too hot or cold
- ventilation
- refrigeration
Building Services
- lock repairs
- furniture repairs
- window coverings
- flooring
- doors not closing or locking properly
- window problems – broken, condensation
- masonry
- roof leaks
Custodial Services
- spills
- paper towels
- chalk
Other
- vandalism/damage
- pest control
- animals
- elevators not working properly, person trapped inside
- snow and ice
