Surgical Clinical Analyst, William Osler Health System

Ahmed Syed.

From professional practicum to full-time job offer: Breaking into the health-care sector

Ahmad Syed (MHI '20) started graduate studies with a clear vision – he wanted to work on the non-clinical side of health care. With this goal in mind, he pursued the Master of Health Informatics (MHI) program at the University of Waterloo.

Ahmad chose the MHI because of its flexible format, academic curriculum and the built-in opportunity to get hands-on experience through a professional practicum. His hard work paid off when his practicum placement evolved into a full-time job offer. Now a graduate, Ahmad is working as a Surgical Clinical Analyst at William Osler Health System.

In his work, Ahmad is responsible for translating important metrics into meaningful insights for his organization. This data provides evidence of successes and shortfalls in the health system and informs senior leadership in making decisions that will enhance health quality and clinical standards. As an analyst, Ahmad is constantly flexing his communication skills to disseminate information in a way that is meaningful for his stakeholders.

Ahmad credits the MHI program for preparing him well for the field. His course deliverables closely aligned with the work he does now, and his team assignments helped him hone the soft skills he uses every day. Attracting many professionals from the health-care field, the MHI also offered a vibrant learning environment where Ahmad learned with – and from – classmates with a wide range of experiences and perspectives.

With hard work, planning and passion, Ahmad paved a path to his dream job. Now, his efforts have turned to driving meaningful change in the health-care system.


Ahmad’s advice for those considering the MHI program:
“Going in, it’s advantageous to have a high-level understanding of programming. This was a bit intimidating for me as I did not have any prior knowledge or skills. However, with a few resources recommended by the MHI program, I figured it out. In my opinion, the only prerequisites are passion and persistence.”

Affiliation: 
University of Waterloo