How do I obtain my userid and password? (for the first-time user)

Claim your Waterloo identity

Before you can log in to Quest, you must claim your Waterloo identity by creating your user ID and password. You only need to do this once.

To claim your Waterloo identity, you'll need the following information.

  • Your last name/family name
  • Your first name
  • Your 8-digit Waterloo student ID number, e.g., 20123456. 

If you're having problems with WatIAM, please send an email to The Common WatIAM Questions & Solutions web page is very helpful and indicates what to do if you have forgotten your password.

Log in to Quest

Navigate to the Quest login page. Select Sign in. Enter your and password.