How do I change my address information?

Change my home (or mailing) address information
Add my home (or mailing) address information
Look up country
Remove an existing mailing address

Your student record can include two addresses: a home and/or a mailing address. If you're temporarily living somewhere other than the address recorded as your Home (perhaps a local Waterloo address), it is to your advantage to ensure this other (local) address is recorded as your mailing address. Otherwise, you may experience unwanted delays in getting important mail (including online information).

It is important to keep your address information up-to-date at all times. You can forward-date an address. All your address information should be correct, including the province, postal code, country, etc., otherwise, the mail we send you cannot be delivered.

Change my address information

  1. Log in to Quest.
     
  2. Click Personal Information.
    student's student center personal information tab
     
  3. Click either Home or Mailing address.
    arrow pointing to home and mailing link under personal information tab
     
  4. Your current address(es) is displayed. Click edit to change the home address.
    example home address with arrow pointing to edit button
     
  5. Change a home address: Enter the correct address information. Click OK.

    Note: If you're changing your country, you must click Change Country and make the appropriate country change, otherwise, your previous country will continue to show.
    example edit address form with example address and arrow pointing to OK button
     
  6. Check the appropriate address type. If you're adding a mailing address, check Mail. Click SAVE.

    Note: You can forward-date an address by changing the Date new address will take effect.
    example change address page with arrow pointing to save button
     
  7. The system will confirm that the save was successful. Click OK.
    example save confirmation message with arrow pointing to OK button
     
  8. The screen will display your updated address(es).
    example addresses page with new updated example address information highlighted
     
  9. To add an address, follow the steps for Add my address information.

    Click Student Center or sign out of the system by clicking Sign out.quest top navigation menu

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Add my address information

  1. Follow steps 1., 2., and 3. in Change my address information above.
     
  2. Your current address(es) is displayed. Click ADD A NEW ADDRESS.
    example addresses page with arrow pointing to add a new address button
     
  3. Add a new address: Enter the correct address information. Click Change Country if applicable. Click OK.
    example edit address page with example address and arrow pointing to OK button
     
  4. The new address you've entered is displayed. Verify your address information and select the address type associated with this address. When you choose this type, you'll automatically override the previous address. Any address that is grayed out is for display only or is otherwise unavailable for association with an address. Select the date when address will take effect. Click SAVE.
    example add a new adress page with address types selection box and arrow pointing to save button
     
  5. The system will confirm that the save was successful. Click OK.
    example save confirmation message with arrow pointing to OK button
     
  6. The screen will display your updated address(es).
    example addresses page with newly added address below previous address
     
  7. Click Student Center or sign out of the system by clicking Sign out.quest system top navigation menu

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Look up country

Enter up to the first three characters of the country name and then click Look Up.
Note: You can enter up to 3 characters in begins with.example look up country menu with search criteria search by "country" begins with "N and arrow pointing to look up button

Produces these results: select the appropriate country.look up country search with example results of countries beginning with the letter "N"

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Remove an existing mailing address

You can't remove an existing address. Add a new address selecting the appropriate address type. You'll automatically override the previous address.

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