@article {13860,
	title = {Proceedings of the 14th annual international conference on Systems documentation Marshaling new technological forces: building a corporate, academic, and user-oriented triangle - SIGDOC {\textquoteright}96},
	journal = {Readers{\textquoteright} expectations and writers{\textquoteright} goals in the late age of print},
	year = {1996},
	author = {Charles A. Hill and Brad Mehlenbacher}
}
