Publications
Journal of Technical Writing and Communication. Instructional Design for Online Learning Environments and the Problem of Collaboration in the Cloud.
. (2016). Navigating online information: a characterization of extralinguistic factors that influence user behavior. Navigating online information: a characterization of extralinguistic factors that influence user behavior. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0027805738&partnerID=MN8TOARS
. (1993). Navigating online information: a characterization of extralinguistic factors that influence user behavior. Navigating online information: a characterization of extralinguistic factors that influence user behavior. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0027805738&partnerID=MN8TOARS
. (1993). New Directions for Teaching and Learning. Assessing the usability of on-line instructional materials.
. (2002). Proceedings of the 10th annual international conference on Systems documentation - SIGDOC '92. Navigating online information.
. (1992). Proceedings of the 11th Annual International Conference on SIGDOC '93. Software usability: choosing appropriate methods for evaluating online systems and documentation. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0027847486&partnerID=MN8TOARS
. (1993). Proceedings of the 11th annual international conference on Systems documentation - SIGDOC '93. Software usability.
. (1993). Proceedings of the 12th annual international conference on Systems documentation technical communications at the great divide - SIGDOC '94. Multi-user domains and virtual campuses.
. (1994). Proceedings of the 14th annual international conference on Systems documentation Marshaling new technological forces: building a corporate, academic, and user-oriented triangle - SIGDOC '96. Readers' expectations and writers' goals in the late age of print.
. (1996). Proceedings of the 24th annual conference on Design of communication - SIGDOC '06. Research issues in the design of communication.
. (2006). Proceedings of the 25th annual ACM international conference on Design of communication - SIGDOC '07. What is design of communication?.
. (2007). Proceedings of the 26th annual ACM international conference on Design of communication - SIGDOC '08. Panel design of communication.
. (2008). Proceedings of the Human Factors and Ergonomics Society Annual Meeting. On the Reading of Product Owner's Manuals: Perceptions and Product Complexity.
. (2002). Proceedings of the Workshop on Information Systems and Design of Communication - ISDOC '12. The future of information systems and design of communication.
. (2012). Proceedings of the Workshop on Open Source and Design of Communication - OSDOC '12. Massive open online courses (MOOCs).
. (2012). Reading Research Quarterly. Models for the Design of Instructional Text.
(1989). SIGDOC 2008 - Proceedings of the 26th ACM International Conference on Design of Communication. Communication design and theories of learning. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-70450204491&partnerID=MN8TOARS
. (2008). SIGDOC 2008 - Proceedings of the 26th ACM International Conference on Design of Communication. Communication design and theories of learning. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-70450204491&partnerID=MN8TOARS
. (2008). SIGDOC 2010 - Proceedings of the 28th ACM International Conference on Design of Communication. Social media for sustainable engineering communication. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-78650874267&partnerID=MN8TOARS
. (2010). SIGDOC 2010 - Proceedings of the 28th ACM International Conference on Design of Communication. Reviewing the research on distance education and e-learning. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-78650910591&partnerID=MN8TOARS
. (2010).