Publications
Proceedings of the 25th annual ACM international conference on Design of communication - SIGDOC '07. What is design of communication?.
. (2007). . (1996).
ACM Computing Surveys. Online support systems. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-0007575476&partnerID=MN8TOARS
. (1996). Proceedings of the 24th annual conference on Design of communication - SIGDOC '06. Research issues in the design of communication.
. (2006). Technical Communication. Re-engineering online documentation: Designing examples-based online support systems. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-22444455897&partnerID=MN8TOARS
. (1999). Technical Communication. Re-engineering online documentation: Designing examples-based online support systems. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-22444455897&partnerID=MN8TOARS
. (1999). International Journal of Human Computer Studies. Exploring User Experience (UX) in virtual learning environments. Retrieved from http://www.scopus.com/inward/record.url?eid=2-s2.0-84862317953&partnerID=MN8TOARS
. (2012).