@book {35303,
	title = {Online searching: What measure satisfaction?},
	series = {Online searching: What measure satisfaction?},
	year = {1990},
	url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-0011544558\&partnerID=MN8TOARS},
	author = {Sandore, B.}
}
