@article {bolar2014management,
	title = {Management of civil infrastructure systems: QFD-based approach},
	journal = {Journal of Infrastructure Systems},
	volume = {20},
	number = {1},
	year = {2014},
	pages = {04013009},
	publisher = {American Society of Civil Engineers},
	author = {Bolar, Aman and Tesfamariam, Solomon and Sadiq, Rehan}
}
