<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Haider, Husnain</style></author><author><style face="normal" font="default" size="100%">Sadiq, Rehan</style></author><author><style face="normal" font="default" size="100%">Tesfamariam, Solomon</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Multilevel performance management framework for small to medium sized water utilities in Canada</style></title><secondary-title><style face="normal" font="default" size="100%">Canadian Journal of Civil Engineering</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2015</style></year></dates><number><style face="normal" font="default" size="100%">11</style></number><publisher><style face="normal" font="default" size="100%">NRC Research Press</style></publisher><volume><style face="normal" font="default" size="100%">42</style></volume><pages><style face="normal" font="default" size="100%">889–900</style></pages><language><style face="normal" font="default" size="100%">eng</style></language></record></records></xml>