WatIAM | Nexus | Connect | Duo / 2FA
Can’t log in to WatIAM
Forgot WatIAM password
- Go to the WatIAM user access page.
- Scroll down to the "Manage your account" section.
- Click the "Forgotten password" heading.
- Enter your WatIAM username and an external email address (not a campus email address).
- Check your inbox for a password reset email, there will be a link in the body of the email.
- Follow the link in the email and reset your password.
Forgot WatIAM userid
- Go to the WatIAM user access page.
- Scroll down to the "Manage your account" section.
- Click on the “Forgotten username” heading.
- Enter an external email address (not your campus email address).
- The engine will email you your userid.
Can’t log in to Nexus
- Try logging in to a different terminal than the one that refused you.
- Refresh or change your WatIAM password:
- Go to the WatIAM user access page.
- Scroll down to the "Manage your account" section.
- Click "Forgotten password."
- Enter your WatIAM username and an external email address (not a campus email address).
- Check your inbox for a password reset email, there will be a link in the body of the email.
- Follow the link in the email and reset your password.
- Once your password is changed, you can try logging in on a Nexus terminal you have not logged in to recently. Sometimes, the Nexus terminal will “remember” the password you entered the last time.
- If you still can’t log in to Nexus, contact the Science Computing Helpdesk.
Can’t log in to Connect (faculty/staff/grads)
All personal Connect accounts have been migrated to Office 365 as of Fall 2020. Please refer to the Office 365 email migration instructions on how to set up your Office 365 account.
- Confirm you are entering your WatIAM userid correctly.
- Confirm your WatIAM password by logging in to the WatIAM user access page.
- Refresh your WatIAM entry by changing your WatIAM password.