On-campus help during regular hours
A counselling-based, one-on-one peer support program offered by the Federation of Students (FEDs) and Counselling Services.
Drop-in hours: Monday – Friday: 8:30 am – 4:30 pm
Located in Counselling Services at Needles Hall (New Expansion – 2nd Floor).
Appointments: Mon, Tues, Fri: 8:30 am – 4:30 pm;
Wed, Thurs: 8:30 am –7:00 pm
Located in Mental Health at Health Services (2nd Floor).
Needles Hall expansion, 2nd floor
519-888-4567 x 3265
Emergency/same-day appointments: Mon—Fri, 8:30 am - 4:30 pm
Walk-in-90-minute appointments: Wed & Thurs, 11:30 am - 3:30 pm
Book-ahead appointments: Mon—Fri, 8:30 am - 4:30 pm
Emergency Service, Mon—Fri, 8:30 am - 4:30 pm., students will be seen briefly and given a follow-up appointment or referral.
Health Services—located across the creek from Student Life Centre (SLC)
In the event of an emergency or crisis on campus call UW Police Services at 519-888-4567 ext. 22222.
Off-campus, 24/7 help
A free, confidential help line for post-secondary students.
Grand River Hospital
Emergency care for mental health crises, 834 King St W, Kitchener
Call 519-749-4300 ext. 6880.
Waterloo Region’s Mental Health and Crisis Services team.
In the event of an emergency or crisis off campus call 911.