Client Feedback Survey

This online survey should take you about 5 to 10 minutes to complete.

Participation in this survey is voluntary. You may choose to skip any questions that you are not comfortable answering. You may refuse to participate or you may withdraw your participation at any time by exiting your web browser. The data collected will be used for internal process improvement purposes only.

If you have any questions or are experiencing technical issues when completing the survey, please contact us or call 1-519-888-4567 x36505.

Thank you for participating in this survey to provide feedback to the Statistical Consulting and Collaborative Research Unit (SCCR).


Information and privacy: questions regarding the collection of information on this form can be directed to the form administrator.


How did you first learn about SCCR?
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Please think about your last visit to the Statistical Consulting and Collaborative Research Unit when answering the following questions:
During your last visit, who did you talk to?
During your last visit, was the statistical consultant able to answer your questions?
How useful was the information provided by the consultant?
Overall, how was the service provided by the SCCR?
How likely would you be to recommend the SCCR to colleagues or peers who needs statistical help?
What improvements do you think the SCCR could make in its services?
Select all that apply.

Thank you very much for taking the time to complete our survey.

Statistics help desk hours

The help desk is available between January 9 and April 10.

  • Mondays 12pm - 2pm: Jeremy VanderDoes
  • Wednesdays 3pm - 4pm: Trang Bui
  • Thursdays 10am - 11am: Yuying Huang
  • Fridays 2pm - 5pm: Xianwei Li

If you would like to share any materials with the consultant, please ensure that data-sharing with an SCCR consultant is listed in your ethics application (if applicable). Please take appropriate measures to ensure data confidentiality before emailing the consultant. If you have questions about data sharing and confidentiality, please contact Office of Research.