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Accessibility

Student reading at northern entrance

St. Paul's seeks to fulfil our mission in a way that ensures that the goods and services we provide are accessible to all persons.

Read our customer service policy.

The policy can be made available in various accessibility formats upon request. Contact St. Paul's if you would like the document in a different format.

St. Paul's accessibility report

Path closure

During the St. Paul's campus expansion, the east side of the building will no longer be accessible. If you need to access St. Paul's from the main campus and require accessible transport, please contact AccessAbility Services at 519-888-4566 x35082 to arrange a shuttle.

The main door from the parking lot remains accessible.

Please note our Student & Guest Services Centre hours of operation.

Feedback

St. Paul's welcomes accessibility feedback, including feedback about the delivery of services to persons with disabilities.

Students & Tenants: Please fill out a Concern Form available in our Information Centres and submit to Student and Guest Services. The Concern Form is available in various accessibility formats upon request.

General public (non-student/non tenant): Please communicate with St. Paul's in the following ways:

  • In person or by regular mail addressed to:
    Attention Accessibility
    St. Paul's University College
    190 Westmount Road North
    Waterloo, ON N2L 3G5
  • By telephone at 519-885-1460
  • By email to stpauls@uwaterloo.ca

Students, tenants and other members of the general public can expect to hear back within seven business days of our receipt of the feedback.