Tuesday, October 20, 2020

Tuesday, October 20, 2020 — 11:00 to 11:45 AM to 11:45 AM EDT
Designing with Diversity text and avatars of Ben Kim and Linn Vizard

Designing with Diversity - How Focusing on Inclusion Helped Us Become Better Designers

As members of the TELUS Service Design team, when we were given the opportunity to focus on retail accessibility, we were nervous and excited. The experience of this project was transformative and pushed us to become better and more inclusive designers. The lessons learned and insights gained from this work have continued to inform our approach to design and evolved our practice.

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