About this work
What is happening?
To improve your ability to collaborate with instructors and professors, we are moving all existing @edu.uwaterloo.ca email accounts to the @uwaterloo.ca email domain.
This change includes Alumni who also have @edu.uwaterloo.ca accounts.
What does this mean?
From April 28 on, your email address will end with @uwaterloo.ca.
What are the benefits?
- Shared Office 365 apps with instructors making it easier to work together
- Improved troubleshooting and quicker support
- Simplified logins to applications like LEARN and Quest
- @edu.uwaterloo.ca accounts migrated to @uwaterloo.ca
- Access to old @edu.uwaterloo.ca accounts and data removed
I see an "AADSTS50107: The requested federation realm object..." error message when trying to log in to my account. What should I do?
You will see this error if using your old login (firstname.lastname@example.org) when attempting to log in to your account. Please see the IST Knowledge Base to correct this issue.
How do I log in to my new @uwaterloo.ca email account?
You will be able to log in using (your) email@example.com and your password.
Students will log in at https://portal.office.com
Employees with both accounts will log in at https://connect.uwaterloo.ca
How do I move my OneDrive data to the new OneDrive account associated with my new @uwaterloo.ca email account?
The Microsoft acquired tool Mover.io can assist you in moving your files. Please review the How-to documentation.
How do I get email from @uwaterloo.ca on my phone?
We have put together guides that show you how to add your email account to many different devices and email clients. Please visit the IST Knowledge Base.
What happens if mail is sent to my @edu.uwaterloo.ca account?
A forwarding rule will be added to every @edu.uwaterloo.ca account. Any email that is sent to your firstname.lastname@example.org email will be forwarded to your email@example.com mailbox.
You will be asked to check both mailboxes for new email for a short period of time so that you do not miss any important email messages (i.e. from April 25-28).
Note: forwarding from @edu.uwaterloo.ca to @uwaterloo.ca accounts ends April 2022
Will this change impact my ability to register for and receive student discounts?
No. Students will still be able to sign up for student discounts using their new @uwaterloo.ca email address.
Why are POP and IMAP being disabled as part of this work?
Microsoft will remove support for these protocols. Disabling them as part of this work minimizes future disruptions.