Contact us

Can't find something, or want to let us know how we're doing?  

Mail or visit

Student Success Office, University of Waterloo 

South Campus Hall, second floor

200 University Avenue West

Waterloo, ON

N2L 3G1

Office hours

We're open  Monday, Wednesday and Friday, 8:30 a.m. - 4:30 p.m.; and Tuesday and Thursday, 8:30 a.m. - 6:00 p.m.

International advising drop-in hours


Monday to Friday, 12 - 3:30 p.m.


Monday to Friday, 10:00 a.m. - 12:00 p.m.; and Tuesday and Thursday, 4:00 - 6:00 p.m.

Please bring your passport, Temporary Resident Visa (Canada Visa), study permit, and work permit (if you have one) to your appointment.


519-888-4567 ext. 84410


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