IRCC is now emailing international students

Wednesday, December 4, 2019

IRCC is now emailing international students directly. Learn why you may receive an email.

Immigration, Refugees, and Citizenship Canada (IRCC) requires all study permit holders in Canada to actively pursue their studies. IRCC has recently begun emailing students who’ve been reported as inactive during a fall or winter term.

Student checking their email.

There may be two reasons why you would receive an e-mail:

  1. You’ve taken time off from your studies during a fall or winter term.
  2. You applied to come to Canada using a different school’s offer letter and have not informed IRCC of the change in your designated learning institution.

    IRCC may contact you directly via e-mail from or through your IRCC online account. In these communications, IRCC will request documentation confirming your enrolment, such as an enrolment letter or an official transcript. They’ll provide detailed instructions and a deadline by which the documents must be submitted by. Be sure to read and follow the instructions carefully.

    If you've got questions or you're worried communications you've received may not be legitimate, contact an immigration consultant online or book a same-day advising appointment in Portal for support.