Withdrawal, Transfer and Refund Policy

Project Management and Leadership courses

This applies to all courses in the following certificate programs – Advanced LeadershipAdvanced Project ManagementEssentials of SupervisionLeadership, and Project Management.

To withdraw or transfer from a Project Management or Leadership course, please email your request to watspeed@uwaterloo.ca. Requests received 14 days before the course start date will result in a 100% refund, after that time no refunds will be issued. 


Data Science, Digital Transformation, and Data Analytics for Behavioural Insights courses

This applies to all courses in the following certificate programs – Data ScienceDigital Transformation, and Data Analytics and Behavioural Insights.

You can withdraw from these courses, or transfer to the next start date, up to 14 days after the start date. You must request this in writing (watspeed@uwaterloo.ca) before 4:30 pm (EST) on the 14th day. Please indicate if you want a refund or a transfer. There is an administrative fee of $75 (+ applicable taxes) for either option.


Program Changes and Course Cancellations

Professional Development reserves the rights to limit registration in any course; make changes to any printed or online information on programs, instructors and course information; and cancel courses for which enrolment does not reach the required minimum, or any other unavoidable factors. You will be notified by telephone or email, and a full refund issued in the event that a course is cancelled.