The following instructions build on how to create fillable PDF forms. Please complete these steps before creating a download PDF link on your confirmation page.


  1. Navigate to My Workbench > Create/Manage Content > Web Form > Manage PDF.

    Screenshot of Manage PDFs button.
  2. Click Edit under Operations for the Web form you want to create the download PDF link.

    Screenshot of Operations column, with the Edit link highlighted.
  3. Under Form Info, copy the URL path before the ampersand 
    • Example: in "/fillpdf?fid=59&nid=10", copy "/fillpdf?fid=59"

      Screenshot of the
  4. Navigate to the web form > Webform tab > Form settings sub-tab.
  5. In the Confirmation message field, enter link text for the download PDF link
    • Example: "Download PDF"

      Note: Using a "Highlight" formatting style and/or bolding helps to emphasize the download PDF link.

      Screenshot of sample link text.
  6. Highlight the link text for the download PDF link, and select the Link icon.

    Screenshot of the Confirmation message field, with the link text and Link button in the toolbar highlighted.
  7. Select URL in the Link Type field.

    Screenshot of Link window, with URL selected.
  8. Set the Protocol to <other>, and then in the URL field enter a forward slash "/" followed by the site name.
    • Example: "/web-resources"

      Screenshot of forward slash &quot;/&quot; followed by the site name
  9. Paste the copied URL path from step three (e.g., "/web-resources/fillpdf?fid=112")

    Screenshot of copied URL path from step three, pasted into the URL field.
  10. Copy: &webform[sid]=[submission:sid]&token=[submission:access-token]
  11. Paste at the end of the URL path.
    • Example: "/web-resources/fillpdf?fid=112&webform[sid]=[submission:sid]&token=[submission:access-token]"

      access-token]&quot; pasted in afterwards.
  12. Click OK.

    Screenshot of OK button.
  13. In the Redirection location field, select the Confirmation page option.

    Screenshot of Redirection location set to Confirmation page.\
  14. Click Save configuration.

    Screenshot of Save configuration button.