The University of Waterloo provides email and calendar services for staff, faculty, and graduate students.
Current email environment
Faculty, staff, and graduate students are currently using Connect, a Microsoft Exchange-based system managed by IST. Visit the IST Knowledge Base for email and calendar support.
Changes to email environment
Most Faculty and staff will be migrated to Office 365 email with a staged migration approach between June 2020 and March 2021. The migration of alumni and retiree accounts will be announced once confirmed.
Who can use this service:
- Graduate Students
How to request this service:
Submit a request using the Jira Service Desk Portal
Average length of time to complete request:
Exchange accounts requested through Request Tracker are normally created in one business day.
Support for this service:
200 University Ave West