The University of Waterloo provides email and calendar services for staff, faculty, and graduate students. Most faculty, staff, and graduate students will use Connect, which is a Microsoft Exchange-based system managed by IST.

The Exchange system offers electronic mail, contacts and tasks as well as support for mobile devices and web-based access. Exchange Calendar is the booking and scheduling system used at the University of Waterloo.

Who can use this service:

  • Graduate Students
  • Instructors
  • Faculty
  • Researchers
  • Staff

How to request this service:

Average length of time to complete request:

Exchange accounts requested through Request Tracker are normally created in one business day.

Support for this service:


No cost.



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