Network and Service Alerts

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Start timeServiceTypeDescription
Jun 18, 2024 9:00 amUPSMaintenanceEaton will be on site for preventative UPS maintenance for Graham Room UPS's cr-ups-mc-1052-1 cr-ups-mc-1052-2
Jun 17, 2024 9:00 amUPSMaintenanceEaton will be onsite for preventative maintenance on 2 MC UPS's: cr-ups-mc-1060-d-1 cr-ups-mc-1060-d-2
Jun 20, 2024 10:00 pmNEXUSMaintenanceDuring the maintenance window, the Nexus/Apex virtual Domain Controllers will be rebooted for basic maintenance to update VMTools. This work does not affect the physical DCs. No impact is expected.
Jun 22, 2024 6:45 amEnterprise SystemsMaintenanceQuest will be unavailable for scheduled maintenance. During these times Quest will be down and unavailable.
Jun 23, 2024 4:45 amEnterprise SystemsMaintenanceQuest will be unavailable for scheduled maintenance. During these times Quest will be down and unavailable. PREVIOUS MESSAGE Quest will be unavailable for scheduled maintenance. During these times Quest will be down and unavailable.
Jun 13, 2024 8:00 amEnterprise SystemsEmergency MaintenanceOn or around 8:00am on Thursday the 13th of June, git.uwaterloo.ca will be restarted to apply OS patches and increase the resources on the host. No change will be made in the application version. PREVIOUS MESSAGE On or around 8:00am on Thursday the 13th of June, git.uwaterloo.ca will be restarted to apply OS patches and increase the resources on the host. No change will be made in the application version.
Jun 11, 2024 8:00 amEnterprise SystemsEmergency MaintenanceOn or around 8:00am on Tuesday the 11th of June, git.uwaterloo.ca will be restarted to apply application and security patches. This outside of the usual update cycle maintenance should bring GitLab to version 16.11.3 and resolve issues.
Jun 4, 2024 9:00 amUPSMaintenanceEaton will be onsite for Major Preventative UPS maintenance at EC2 There should be no impact on data centre operations The 3 ups's being checked are known as: cr-ups-ec2-1913-1 cr-ups-ec2-1913-2 cn-ups-ec2-1911
May 28, 2024 8:00 amVirtual InfrastructureEmergency MaintenanceWe are currently experiencing an issue that affects your ability to use sudo on your virtual machine. Our team is actively working to resolve this.
May 28, 2024 4:00 pmOtherMaintenanceUpdate Mattermost to latest 9.8 release. Brief service outage is expected during the maintenance window.
May 23, 2024 7:00 amOtherMaintenanceIST network services will be performing maintenance on a 6th floor switch in MC on on May 23rd between 7:00 am and 8:00 am There will be localized wired and wireless service interruptions during the maintenance.
May 25, 2024 8:00 amEnterprise SystemsIncident/OutageDuring this time Quest is down and unavailable due to planned maintenance; end time has been extended. PREVIOUS MESSAGE During this time Quest is down and unavailable due to planned maintenance; end time has been extended. PREVIOUS MESSAGE During this time Quest will be down and unavailable due to planned maintenance.
Jun 12, 2024 6:00 amVPNMaintenanceFirmware will be updated on the campus VPN firewall HA-pair. VPN Sessions will be lost and re-established when failover to the upgraded firewall occurs. Several interruptions during this service window can be expected. Users may have difficulty connecting to the VPN and maintaining their VPN connection during this process.
Jun 5, 2024 5:00 amDatacentreMaintenanceFirmware will be updated on the data centre firewall cluster. Sessions will be lost and re-established during the upgrade process. Several interruptions during this service window can be expected.
May 29, 2024 6:00 amVPNMaintenanceFirmware will be updated on the data centre cloud VPN firewall HA-pair. Sessions will be lost and re-established when failover to the upgraded firewall occurs. Several interruptions during this service window can be expected. This affects our back end connectivity to Azure and Oracle clouds.