Help & support

There are several options on campus for getting IT help on campus.

Submit a request - contact​ request@uwaterloo.ca from your @uwaterloo.ca email address (the system does not accept email from outside addresses), or submit a form.

Email us - helpdesk@uwaterloo.ca

Give us a call - 519-888-4357 or ext. 44357

Use our online chat tool 

Visit or call a service desk

• Dana Porter Service Desk (DP Library) 
• Davis Centre Service Desk (DC Library)
• Claudette Millar Hall IT Service Desk (CMH) *This location will close permanently August 13
• Residence IT Service Desk (Village 1)
• IST Service Desk (East Campus 2) *This location will close permanently August 13. Further information available on IST Notice Board.

Visit or call an AV or Media loans office

• AV Equipment Loans (MC 1088)
• Media Library (MC 1007)

There are also faculty IT service desks available

• Applied Health Sciences
• Arts
• Computer Science
• Engineering
• Environment
• Math
• Science