All physical locations of the IST service desks will be closed starting Monday, March 16 at 12 p.m. until further notice. The desks will continue operating remotely and staff can be reached via phone, email or live chat during regular business hours (Monday-Friday 8:30 am - 8:30 pm, Saturday-Sunday 12:30 pm - 8:30 pm). 

Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat: Click to start a new live chat session

Common requests

Using these forms will ensure the quickest response.  


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Get IT help

Contact an IST Service Desk, Weekdays 8:30 a.m. - 8:30 p.m. and Weekends 12:30 - 8:30 p.m.

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Service desks are closed until further notice.  

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    Call us at ext.44357



Other IT support options