Use one of the below options to connect with the IST Service Desk remotely:
Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat: Click to start a new live chat session
Davis Centre
• Mon-Fri: 9:00 a.m. - 8:30 p.m.
• Sat-Sun: 12:30 p.m. - 4:30 p.m.
• Sat-Sun: 4:30 p.m. - 8:30 p.m.
Dana Porter
• Mon-Fri: 9:00 a.m. - 4:30 p.m.
• Mon-Fri: 4:30 p.m. - 8:30 p.m.
• Sat-Sun: 12:30 p.m. - 8:30 p.m.
Village 1:
• Mon-Fri: 9:00 a.m. - 8:30 p.m.
• Sat-Sun: 12:30 p.m. - 8:30 p.m.
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Get IT help
Contact an IST Service Desk, Weekdays 8:30 a.m. - 8:30 p.m. and Weekends 12:30 - 8:30 p.m.
Call 519-888-4567 ext. 44357.
Ask our bot an IT question.
See the top of this page for updated hours.
