2020 Annual Report

IST’s Annual Report – Celebrating our 2020 achievements

The work and achievements of Information Systems & Technology (IST) are captured in this, 2020 Annual Report. The past year was very busy for IST. The COVID-19 pandemic forced the sudden and unplanned transition of an in-person, on-campus work environment, to a distributed experience, dependent on the ability to connect and collaborate remotely. Much of the work accomplished throughout the year assisted the University community through the digital transformation that occurred to support remote work, teaching, and learning.

The main articles of the report highlight some of this work, while other achievements are noted under the "Other accomplishments" section. 2021 promises to be another busy year as we continue our work to deliver exceptional IT services and solutions to the campus community.

Visit the IST Annual Report site at https://uwaterloo.ca/ist-annual-report

Bruce Campbell
Chief Information Officer