Welcome to uWaterloo Connect IT! This blog and video series will provide IT service and event information and updates to the campus, while offering a collaborative environment for University community members to share their comments/feedback and help shape the future of IT at Waterloo.

Journey to the Cloud

A path to greater local value

Over 45% of the University’s core information systems and departmental applications are now in the cloud, or more accurately Software-as-a-Service (SaaS). This means that instead of purchasing a copy of the software, installing it on University-owned server, in a University-owned data centre, we often purchase an annual subscription to an online, web-based service that is running on servers somewhere else. This shift to the cloud can be recognized in our personal use of computers and devices, too (e.g. storing of photos, watching movies online). 

Own your online presence

With most of us shopping, banking, sharing, and using social media online, it is important to stop and consider what personal information you are disclosing. Consider the following:

Stop prying eyes with Virtual Private Networks (VPNs)

What is a VPN?

Anyone who uses an Internet-connected device away from home or the office should consider a Virtual Private Network (VPN). 

A VPN allows a computing device to communicate securely, even while connected to a network not known to be trustworthy. It creates an encrypted communications channel between your device and a VPN server and configures your access to the Internet to go through that server. Connections you make will appear to come from that server, which may be in a different country. 

Benefits of a VPN

Two-factor authentication at Waterloo: Are you ready for November? 

The University of Waterloo community has seen many challenges over the last 6 months, both new and old. One of the older issues affecting us is returning in new and surprising ways. 

Using the COVID-19 pandemic to gain access to your data 

Phishing - the sending of deceptive email in order to steal passwords and credentials – has long been a part of life online. Since the beginning of the COVID-19 pandemic, though, security professionals have seen a rise in the number of phishing attacks being made. 

All about Office 365 ProPlus (desktop)

What is Office 365 ProPlus?

Akindi is now available at the University of Waterloo!

Akindi is the new central tool for UWaterloo and will replace the existing Scantron exam processing service. Where you once used Scantron for multiple choice assessments, you can now use Akindi! Learn more at: uwaterloo.ca/akindi

Lynda.com is now LinkedIn Learning

On July 29, Lynda.com was upgraded to LinkedIn Learning.

University of Waterloo Central IT Systems Enable 2FA

As of July 24 2019, users already using two-factor authentication (2FA) for their email accounts will also receive 2FA prompts when logging in to Quest and LEARN*. Protect your accounts with 2FA and learn more about it here: https://uwaterloo.ca/2fa.

*2FA will be disabled on LEARN until Oct and additional communications will be shared once enabled.

DeliverPoint: A SharePoint permissions management tool

SharePoint is a highly configurable, collaborative platform used substantially among many organizations. At the University of Waterloo, it is predominantly used as a document management and storage system. While it boasts vast permission and security options, one of its weakest links is management of those permissions as it only displays its hierarchy security structure in flat-view files. It also has no bulk management tool, no retired user cleanup, and no active directory (AD) group enumeration.​

The Fall 2018 edition of the IST Newsletter is now available

The Fall 2018 issue of the IST Newsletter is now available. Inside you'll learn about the campus network upgrade project, finphishing, improvements to Quest, a new Research Ethics system, and more!

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