UCIST serves as a co-ordinating body for computing on campus, and has representation from each of the faculties (the associate dean, computing) and the major academic-support areas (the associate provosts, vice-president administration & finance, associate university librarian, and director of business operations).
The computing reps in academic support departments are the first point of contact for staff in their department having computer problems. The computing reps work with an Information Systems & Technology (IST) liaison in Client Services on solving more complex problems, and are instrumental in helping with larger projects such as desktop deployment.
To facilitate communication between Information Systems & Technology (IST) and faculty and departmental IT staff to:
- Ensure users are aware of, and make effective use of, current network services.
- Ensure network services evolve to reflect the future needs of the user community.
- Ensure network service provisioning tools evolve to ensure an efficient service is delivered to end users.
- Ensure planned changes to services are communicated to the user community in an effective and timely fashion.
- Ensure Information Systems & Technology (IST) is aware of challenges users are facing in the use of network services.
The CTSC provides advice to the Associate Provost, Information Systems & Technology and UCIST on the planning, design, implementation and operation of IT technologies at the University of Waterloo. CTSC makes recommendations to UCIST in these areas and initiates IT investigative projects of campus interest.
FACCUS is a resource group for staff providing user support in the faculties, Information Systems & Technology (IST) and the Library.
The University of Waterloo IT Professional Development Advisory Group (PDAG) is responsible for
- organizing a schedule of professional development seminars held every Friday morning.
- scheduling seminars as required to inform people of new technology.
- help organize special training as requested by uWaterloo IT groups.
- acquisition of training materials.
The purpose of the Waterloo Nexus Advisory Group is to facilitate discussion on technical issues related to development and ongoing support of the Waterloo Nexus environment. Each member is expected to bring to the Group issues for discussion and resolution, and to communicate information back to the Waterloo Nexus system administrators within the academic and academic support units they represent. The group is advisory to UCIST.
The Web Advisory Committee provides recommendations to and receives direction from the University's Web Steering Committee and UCIST. It tracks evolving requirements and use of the Web and develops strategies for its ongoing evolution.
Student Technology Council (STC)
Advisory to the Chief Information Officer (CIO), the Student Technology Council (STC) provides a forum for discussion of issues relating to the provision of information technology services and support to students. Representation from IST, Federation of Students, and undergraduate and graduate at-large students.
The Green IT Advisory Group (GITAG) discusses where the university can best concentrate efforts to affect change in the direction of greener computing. The GITAG website documents the initiatives that are being undertaken to make the computing at the University of Waterloo more environmentally friendly, and also includes what other groups on campus are doing.