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Status of IT services
View the status of our Network and IT services on the new Status Alert page.
Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
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News
Action may be required: Retirement of Exchange Web Services (EWS) – October 2026
Microsoft is ending support for Exchange Web Services (EWS) in Microsoft 365 and Exchange Online. This will result in third-party applications that use EWS to relay and manage email, such as Thunderbird and Aqua Mail, to stop working.
The Cyber Awareness newsletter is live!
The January Issue of the Cyber Awareness Newsletter is now live! Read to stay informed about the latest threats on campus and practical tips to stay secure.
Duo Mobile certificate update
A certificate for Duo, the University’s two-factor authentication (2FA) provider, will be updated by the vendor. This change will require Android and iOS users to update the Duo Mobile app to receive the new certificate.
IST is gold certified
IST is a proud participant in the University of Waterloo Green Office Initiative and holds Gold Certification.