In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
What is happening? The IST security team has been made aware of a phishing attempt purportedly coming from individuals internal and external to the University. If you receive an email with the subject line “You Have {1} New Important Message” please do not click on any links within the message and be sure to delete the email. IST is investigating to determine a way to prevent further emails from reaching users.
Contact soc@uwaterloo.ca if you have opened the attachment or followed any links that may have been in the email.
Information technology is constantly evolving, and staying informed of the latest IT services, terms, and technology can feel overwhelming. Information Systems & Technology (IST) has launched a new, term-based newsletter that will highlight campus tech news and services, and help keep you in the know.
What is happening? Outbound mail to EDU accounts is currently backlogged due to excessive traffic. Mail is still being delivered but with substantial delays. There are approximately 8000 messages in the backlog.
When is this happening? Issues began at approximately 3:00 a.m. this morning and are ongoing.
Who does this impact? This issue affects ALL outbound email to EDU accounts.
