Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

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News

Nov. 18, 2022Fall 2022 issue of the IST Newsletter now available!
The Fall 2022 issue of the IST Newsletter is now available. There are several new, exciting projects underway that we’re excited to share with you. We’ve improved the user experience for postdoctoral fellows; purchased an Adobe Acrobat Pro licence for campus; launched a new web voting tool; and are actioning the IT Review recommendations, just to name a few. Jump over to the IST Newsletter to learn more about what we’ve been up to this term.
Nov. 7, 2022Adobe Acrobat Pro enterprise licence now available
What is happening? IST recently procured an Adobe Acrobat Pro enterprise license. This software is now available upon request to temporary full-time staff and faculty (e.g., contract employees and co-op students) at the University of Waterloo for a maximum of 1-year. This is in addition to Acrobat’s availability to all permanent full-time employees (see communication below). Part-time employees will need to continue to purchase a license separately (
Oct. 24, 2022Quest scheduled maintenance- October 22-23 and October 29-30
What is happening? Quest will be undergoing scheduled maintenance.

When is this happening?
- Saturday October 22nd from 2:45am to 11:00am EDT
- Sunday October 23rd from 6:45am to 11:00am EDT
- Saturday October 29 from 2:45am to 11:00am EDT
- Sunday October 30th from 8:00am to 2:00am EDT
What is the impact? Quest will be unavailable during the maintenance windows.