Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. May 16, 2017WCMS People search results unavailable – May 16

    What is happening?  As a result of a recent upgrade of the Google Search Appliance (GSA) the search function on WCMS sites no longer returns people search results. IST is aware of this and are working to re-implement the capability to search for people.

    When is this happening? Began on Tuesday, May 16 and is ongoing.

    Note: Users are still able to search for people via: http://watiam.uwaterloo.ca/search/

  2. May 16, 2017Skype for Business maintenance – May 16

    What is happening? As part of the regular maintenance of IST services (and to ensure prevention of WannaCry), updates will be applied to Skype for Business (S4B) core servers.

    When is this happening? Tuesday, May 16 from 10:00 p.m. to 2:00 a.m. on Wednesday, May 17.

  3. May 15, 2017Ransomware threat resulting from leaked NSA hacking tools - May 15

    What is happening? In mid-April 2017, hacking tools alleged to have been developed by the NSA were released to the public.  These tools exploit a flaw in all versions of the Microsoft Windows operating system.  Microsoft had released updates in March 2017 to correct the flaw in supported versions of Windows.  On Friday, May 12, a ransomware worm named “WannaCry” attacked hundreds of thousands of computers in approximately 150 countries by exploiting this vulnerability.  While the initial malware outbreak was stopped by a security researcher,

Read all news