IST NOTICE BOARD
- Pilot initiative to improve IST support and evaluate use of existing IT Service Management (ITSM) tools
- Mattermost site license expiring
- Personal MySharePoint sites are being phased out
- Campus Network upgrade
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
What is happening? Some Avaya IP phones may not be working properly due to network connection issues.
Why is this happening? This morning a firmware update went out to all Avaya IP phones. Some phones are experiencing issues as a result of this update.
What do users need to do? If you notice that your phone is not working properly, physically unplug the network connection from the back of the phone (the cable that goes from the wall to the phone) and plug it back in to force a reboot. Your phone will be upgraded and the issue should be resolved.
What is happening? IST is pleased to announce the launch of two new Waterloo Photos features: On the fly access and Waterloo Content Management System (WCMS) integration.
On the fly access:
The "on the fly" feature will allow Waterloo employees to access the Waterloo Photos service without needing to submit a request for access, and without needing to belong to an established (Waterloo Photos) org unit. On the fly access will allow these users to view assets that are in the View and Download Only access level (i.e. no restrictions on download and use).
Digital assets from Waterloo Photos can now be added to many of the content types within the WCMS (e.g. Web page, Blog, Person profile) when using the Listing page image or Upload an image upload options in the supported content types.