Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
IST NOTICE BOARD
SERVICE NOTES
- Check the status of the campus access control refresh project
- University's entire network core to be updated
SELF-SERVE RESOURCES
IST is gold certified
IST is a proud participant in the University of Waterloo Green Office Initiative and has recently achieved Gold Certification.
News
Changes impacting Employee Microsoft accounts: Revised data storage quotas and Teams Chat retention policy
Two important changes will be made to your Microsoft 365 account beginning Tuesday, August 19, 2025.
Microsoft Teams Chat retention policy to be implemented
A 90-day retention policy will be implemented for Teams Chat messages (i.e., all content under the Chat tab, except for shared files, which will remain saved on your OneDrive). Posts to a Channel and other Teams data will not be impacted.
Microsoft 365 (M365) storage data quotas will be reduced beginning June 23
The new storage quotas will be implemented for students, alumni, retirees, and generic accounts beginning the week of June 23, 2025. Implementation dates for employees are planned for August 2025.