Who we are
In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.
On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.
Commonly requested services
IST NOTICE BOARD
SERVICE NOTES
- Campus access control is being refreshed
- Endpoint Management - Consultation project update
- University's entire network core to be updated
- Sentinel One selected as Endpoint Detection and Response solution
- SAS software available to faculty and staff via the IST Webstore
- Migrating R: drive content to SharePoint Online and/or Teams
- Proposed campus telephony service and pricing change
SELF-SERVE RESOURCES
News
Process changes for identity sponsorships and requesting/provisioning Microsoft 365 licences
Three changes will be made to the current process for account/identity sponsorship and requesting and/or provisioning Microsoft 365 (M365) licences.
DeepSeek app security and privacy weaknesses
Due to several security and privacy vulnerabilities and weaknesses, IST strongly recommends that all members of the University of Waterloo community remove the DeepSeek App from their mobile devices.
WatSAFE decommissioning - February
The University will decommissionWatSAFE, both the mobile app and desktop notifications, by the end of February 2025.