Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. Sep. 19, 2017Student accounts compromised - September 19

    What is happening? Over this past weekend, several hundred student email accounts were compromised as a result of a phishing scam. IST has been actively resolving issues with individual students since Monday morning and will continue to do so.

    What is the impact? Accounts identified as having been compromised have been locked to prevent further issues. Since email accounts rely on WatIAM credentials, other services such as Nexus accounts, Quest, LEARN and WaterlooWorks are also affected.

  2. Sep. 18, 2017reports.data.uwaterloo.ca upgrade – September 19

    What is happening? The servers for reports.data.uwaterloo.ca are being upgraded to a newer version to support new dashboard visualizations.

    When is this happening? Tuesday, September 19 from 10:00 to 10:30 a.m.

    What is the impact? The service is load-balanced, so user-facing outage is expected to be minimal. Reports on the site may be briefly unavailable during the maintenance window.

  3. Sep. 8, 2017iCIMS Maintenance - September 23

    The University's staff recruiting platform (iCIMS) will be unavailable on Saturday, September 23 from 5:00 to 7:00 a.m. for scheduled maintenance.

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