Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. Feb. 8, 2016watserv1 to be renumbered – Feb 24

    What is happening? watserv1.uwaterloo.ca will become a CNAME to watserv1.private.uwaterloo.ca with A record The host will be renumbered to the IP.

    When is this happening? Wednesday, February 24 from 7:00-8:00 a.m.

    Why is this happening? The data stored on this server will be restricted to campus, ideally increasing security.

  2. Feb. 8, 2016LEARN maintenance - Feb 14

    What is happening? Waterloo LEARN will be unavailable due to regularly scheduled maintenance.

    When is this happening? Sunday, February 14 from 1:00 - 7:00 a.m.

    Important note: Reminder to students to download any study materials that may be required during the maintenance period.

    The vendor apologizes for any inconvenience this may cause.

  3. Feb. 4, 2016Campus firewall firmware update - Feb 9

    What is happening? Updated firmware will be applied to the campus firewalls.

    When is this happening? Tuesday, February 9 between 6:30 and 8:00 a.m.

    What is the impact? There will be multiple short outages to the wired network service. Active sessions will need to be re-established during this time.

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

  4. Jan. 29, 2016RESOLVED: WCMS sites unavailable in some browsers - Jan 29

    RESOLVED: The issue was resolved and WCMS sites are available again. Thank you for your patience.

    What is happening? Sites are currently unavailable in some versions of Safari and other browsers.

    IST is investigating the issue.

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