Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. Oct. 27, 2016Virtual Desktop Infrastructure (VDI) and license server restart – October 29

    What is happening? Virtual Desktop Infrastructure (VDI) and license servers will be restarted to apply updates. Servers include: licsrv1, licsrv2, vdisrv1 – 6,vdivmm

    When is this happening? Saturday, October 29 from 10:00 a.m. to noon.

  2. Oct. 27, 2016Microsoft Exchange servers reboot – October 31

    What is happening? All Microsoft Exchange servers require a reboot.

    When is it happening? Monday, October 31 from 9:00 p.m. to 11:00 p.m.

    Why is it happening? To prepare the domain and servers for the installation of Microsoft Exchange 2016.

    What will the impact be? Users will still be able to access their mailboxes during the maintenance window but may be required to re-authenticate. 

  3. Oct. 20, 2016UPDATE: Issues sending email to Hotmail/Live accounts - October 20

    UPDATE: IST has completed the necessary steps with Microsoft to be removed from the blacklist, however this process may take days. A workaround has been implemented that has allowed email to be sent to Hotmail/Live accounts from University of Waterloo email addresses until we are removed from the blacklist.

    Persisting issues or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca, ext. 44357.

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