Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

  1. Apr. 28, 2016Exchange server maintenance – May 2 to May 12

    What is being done? Exchange servers are being removed from service for maintenance/updates. Individual servers will be taken out of service between 10:00 and 10:30 p.m.

    Why is it being done? To keep the software current with vendor-provided updates.

    When is it being done? Monday, May 2 to Thursday, May 12 between 10:00 and 10:30 p.m. each night

  2. Apr. 26, 2016WCMS upgrade to 1.12.5 - April 26 and April 27

    What is happening? WCMS sites are being upgraded to version 1.12.5.

    Why is this happening? This is a maintenance release for 1.12, with some minor changes for publication sites and “standard” (non-responsive) WCMS sites.

    When is this happening? Non-production and pilot sites will be updated on Tuesday, April 26 from 9:00 p.m. until 6:00 a.m. on Wednesday, April 27. Production sites will be updated on Wednesday, April 27 from 9:00 p.m. until 6:00 a.m. on Thursday, April 28.

  3. Apr. 26, 2016SharePoint maintenance - April 27

    What is happening? As part of the regular maintenance of IST services, Microsoft patches will be applied to SharePoint servers. These updates will impact both mySharePoint.uwaterloo.ca and SharePoint.uwaterloo.ca services.

    When is this happening? Wednesday, April 27. The process will begin at 8:00 p.m. and will take several hours for the updates to run.

  4. Apr. 26, 2016Linux patches to be applied to production servers - April 28 and April 29

    What is happening? Linux patches will be applied to the below servers:

    April 28:

    • rumours
    • qualia
    • ist
    • info

    April 29:

    • strobe
    • netid-db2
    • radon
    • changi

    When is this happening? Thursday, April 28 and Friday, April 29 between 7:00 and 8:00 a.m. each day.

    What is the impact? Services hosted on these servers will be unavailable for approximately five minutes during the maintenance windows.

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