Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

News

May 23, 2018Address Resolution Protocol (ARP) rate limit issues - May 17
What is happening? IST has discovered that ARP denial of service protection is being triggered at an increased rate in some buildings. The issue has been observed in East Campus 1 (EC1), EC2, EC4, EC5, and Needles Hall and appears to be isolated to Windows 10 machines. Network Services is working with other IST teams to identify the source of the anomalous behaviour.

When is this happening? Issues began on Thursday, May 17 and are ongoing.
May 22, 2018UWaterloo Scholar upgrade – May 23
What is happening? UWaterloo Scholar (https://uwaterloo.ca/scholar) is being upgraded to version 1.5.

Why is this happening? This is the release of UWaterloo Scholar version 1.5, which adds new features and functionality and fixes some known issues. Release notes are available https://uwaterloo.ca/web-resources/news/uwaterloo-scholar-15-release
May 22, 2018Test of emergency communication system - May 29
What is happening? We will be testing the University’s campus-wide emergency communication system.

When is this happening? Tuesday, May 29 between 7:45 and 8:15 a.m.

What is the impact? Emergency communication channels being tested include: