Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

Featured sites and services

  1. July 19, 2019LEARN service restored - July 19
    Update (July 19, 1:55 p.m.): The vendor has confirmed that the issue has been resolved.
    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext.
  2. July 16, 2019Lynda.com upgrading to LinkedIn Learning – July 29 

    What is happening? Lynda.com is upgrading to LinkedIn Learning.  

    When is this happening? Monday, July 29.  

    • Lynda.com will continue to be available until July 28. 

    • Both Lynda.com and LinkedIn Learning will be unavailable on July 29 as content is migrated.

  3. July 16, 2019IT campus systems to enable 2FA – July 24

    What is happening? Opt-in, two-factor authentication (2FA) is being enabled for campus enterprise systems. Users who have opted-in to 2FA protection for their Connect OWA or Office 365 account will now receive a 2FA prompt when they log into Quest, Workday, LEARN, Unit4, or Concur. 

    When is this happening? After 10:00 a.m. on Wednesday, July 24. 

    What do users need to do? No action is required. 

    What is the impact? 

    • On the cut-over date, users who have opted-in to 2FA protection will be challenged when they log into Connect OWA, Office 365, Quest, Workday, LEARN, Unit4, or Concur. 

    • Users who want to opt-in to protect their accounts with 2FA can enroll by visiting https://uwaterloo.ca/2fa and clicking the “Get started now” button. 

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