Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

Featured sites and services

  1. July 7, 2020Grouper upgrade (version 2.4 to 2.5) - July 14

    What is happening? Grouper is being upgraded from version 2.4 to version 2.5.

    When is this happening? Tuesday, July 14 from 9:00 a.m. to 12:00 p.m. 

    What is the impact? Users will not be able to access Grouper during the maintenance window. 

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357. 

  2. July 2, 2020Overleaf authentication change - July 6

    What is happening? Overleaf, the LaTeX-powered cloud service for document collaboration, will be moving to Active Directory Federation Service (ADFS) authentication.

    When is this happening? Monday July 6.

    What is changing for users?

    • Overleaf users will be able to authenticate using their University of Waterloo credentials. 
      • The University's Overleaf portal page (https://overleaf.com/edu/uwaterloo) will be updated to direct users to link their University credentials to their Overleaf accounts. 
      • The 'Login through your institution' option on the main Overleaf authentication page (https://overleaf.com/login) will also support @uwaterloo.ca email logins.
      • Users will see a reminder in their Overleaf Project Dashboard to log in using their University credentials if they have not logged in already. 
    • Existing University of Waterloo Overleaf users with separate passwords on their Overleaf accounts will continue being able to log in with those passwords.
    • New users who sign up after July 6 with a @uwaterloo.ca email address will be required to confirm their affiliation with the University by providing their UW credentials.

    Questions or concerns? Please submit a request at rt-IST-CSSoftware@rt.uwaterloo.ca.  

  3. June 29, 2020Microsoft Stream student access

    What is happening? Student access to Microsoft Stream, an Office 365 video sharing service, has been expanded to include record and upload abilities. All University faculty, staff, and students can create and view video content in Stream. 
    When should I use Microsoft Stream? Microsoft Stream is recommended for sharing recorded video content of meetings, presentations, and training sessions. With Stream enabled, you can record any Teams meeting or call to capture audio, video and screen sharing activity and save it to Microsoft Stream. WebEx remains the recommended tool for teaching at this time (https://uwaterloo.ca/keep-learning/webex). See also Tool comparison for remote meetings and conference calls.
    How do I request access to Microsoft Stream? All faculty, staff, and students can create and view content in Microsoft Stream by going to https://portal.office.com and choosing All Apps and then Stream.
    How can I learn more about Stream? Visit the Stream Service page and Stream FAQ’s.

    For guidelines on privacy for remote meetings and remote teaching, please see:

    Questions or concerns? Please submit a request at rt-ist-cs-stream@rt.uwaterloo.ca.

Read all news
  1. July 22, 2020Akindi Live Training (Webinar) - July 22

    Join the training session via the following Zoom meeting link (which won’t be active until closer to the call time): https://us02web.zoom.us/j/87070476220

    Learn how to create and edit tests in Akindi, print and scan test sheets, and send grades directly to your LEARN gradebook.


    • With Akindi Online, assessment sheets can be shared and completed electronically - no printing or scanning required!
    • Set time limits for online assessments: students will need to complete the assessment within the allotted time, set by instructor.
    • Customize online assessment for select students: to accommodate students that require different assessment time limits or deadlines, instructors can customize time limit, activation date, and deadline for those students

    For more information, visit: https://uwaterloo.ca/akindi/#new

All upcoming events