Welcome to the Information Systems & Technology website

In Information Systems & Technology (IST) we strive to provide effective information systems, technology and services in support of learning, teaching, research and administrative needs.

On our site you'll find information on the IT services and resources available to students, faculty and staff; IST and campus-wide IT projects and initiatives; and information on our continuous efforts to provide an exceptional IT environment on campus.

Featured sites and services

  1. Sep. 16, 2021Test of the University's emergency communication system - September 23

    What is happening? We will be testing the University’s campus-wide emergency communication system.

    When is this happening? Thursday, September 23 at 11:00 a.m.                                             

    What is the impact? Emergency communication channels being tested include:

  2. Sep. 16, 2021Duo two-factor authentication (2FA) mobile app upgrade to version 4.0.0 - October 2021

    What is happening? Duo Mobile will be releasing a redesigned version of the Duo Mobile two-factor authentication app for iOS and Android (version 4.0.0). 

    When is this happening? There will be a rolling release of Duo Mobile version 4.0.0:

    • For iOS: between October 11 and October 18
    • For Android: between October 11 and October 15

    What is the impact? Users will see a redesigned Duo Mobile app once the app is updated in the above timeframes. No user action is required; there will be no significant functional change in the Duo Mobile app.

    Additional resources

    Questions or concerns? Please contact the IST Service Desk, helpdesk@uwaterloo.ca or ext. 44357.

  3. Sep. 14, 2021On-premises SharePoint end-of-life - May 2022

    What is happening? The end-of-life for on-premises SharePoint (https://sharepoint.uwaterloo.ca/) will be May 2022.  

    • On-premises SharePoint migrations are expected to be complete by November 2021 as part of the moving to SharePoint Online project with the exception of a few already identified groups. 

    What is the impact?  

    • Maintenance and updates will continue from December 2021 to May 2022 for on-premises SharePoint. These updates will only be completed during working hours, on the second Wednesday of every month. Browsers may need to be refreshed during updates.
    • The on-premises SharePoint development environment will no longer be available beginning December 1, 2021.  
    • On-premises SharePoint sites will no longer be accessible after May 2022. 

    What do site owners need to do? If you have not already migrated your site: 

    Questions or concerns? Please contact Andrew McAlorum (amcalorum@uwaterloo.ca)  

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