Student IT Services
Remote learning resources
General tips for remote learning
Get connected
- NEW! Trouble connecting? Check out these network connectivity tips!
- NEW! Studying from China this term? Learn about accessing the new VPN
Additional helpful resources
Tips for using WebEx
Student privacy during live events
Popular student IT services
Device whitelisting
Whitelist your game console or other device to get access to the wireless network.
Free tools for students
LinkedIn Learning
Get access to free video courses and earn certificates to add to your LinkedIn Profile
Portal
Download the Portal app to view your classes, calendars, exam schedules, and more
DUO 2FA
Protect your accounts from unknown and unwanted log ins
WatSAFE
Get important safety alerts and instant access to campus safety resources.
Other helpful resources
Get IT support
All physical locations of the IST service desks will be closed starting Monday, March 16 at 12 p.m. until further notice. The desks will continue operating remotely and staff can be reached via phone, email, or live chat during regular business hours (Monday-Friday 8:30 am - 8:30 pm, Saturday-Sunday 12:30 pm - 8:30 pm).
Phone: 519-888-4567, ext. 44357
Email: helpdesk@uwaterloo.ca
Live chat: Click to start a new live chat session
